Professional business support, without the overhead
Starliks BPO is a business process outsourcing provider specialising in customer support, inbound and outbound call handling, business communication management and back-office support. We are a brand of Starliks (Pvt) Ltd.
What we are trying to be
Our objective is straightforward: to become the trusted customer communication and business support partner for growing businesses that cannot justify building every function in house.
Most of the businesses we work with are not short of ambition. They are short of hours. The owner is answering the phone between meetings, the WhatsApp inbox is three days behind, and the monthly numbers get pulled together whenever somebody finds the time.
We take those processes off the desk of people who should be doing something else. A trained agent answers the calls under your name. A reporting team prepares your monthly pack. A back-office team processes the paperwork. You keep control of how it is done, because everything runs to a scope and a script that you approve.
What we hold ourselves to
- Professionalism — every caller treated as if they were speaking to your best employee
- Reliability — the desk opens when we said it would, and the report arrives when we said it would
- Affordability — priced so a small business can actually use it
- Flexibility — packages that change when your volume changes
- Confidentiality — your customer information stays yours
- Scalability — one agent today, a team and a back office later
What we do
Call centre solutions
Dedicated agents answering your calls and WhatsApp under your business identity.
Learn moreMonthly BI & reporting
Management reports, dashboards and analysis prepared every month.
Learn moreBack office services
Data entry, document processing, orders, invoices and CRM updates.
Learn moreOther business support
Finance, HR, campaigns, registration support and corporate training.
Learn moreTrust and confidentiality
Your business information is handled confidentially.
- Customer information is used only for your work and nothing else
- Access is limited to the agent and supervisor assigned to your account
- We sign a confidentiality agreement with you before work begins
- Call and message records are kept where your process requires them, and shared only with you
- Any change to scope, scripts or working hours is agreed in writing by both sides
We deliberately do not make cybersecurity or certification claims we cannot evidence. If your business needs a specific data-handling arrangement — a signed NDA, restricted access to a system, or work performed only on your own platform — tell us during scoping and we will put it in the agreement.
Want to know whether we are a fit?
The fastest way to find out is a ten minute conversation. No slide deck, no obligation.